As the holiday season approaches, children across the country will sit down with paper and crayon in hand to spell out exactly what they hope to get during the upcoming festivities. This year, Frozen-themed toys are likely to top many lists, as are the latest video games, some popular action figures, and other toys that have been flying off the shelves. Many children will compare notes with their friends at school to get ideas about what to ask for and to see what’s already on other people’s lists. This sharing of ideas is an example of the psychological phenomenon known as ‘the bandwagon effect.’ From the activity of writing a Christmas list itself, to the toys that appear on it, children are influenced by what their peers are doing. This principle impacts all of us, no matter how old we are or what the subject matter is. Regardless of how independent we’d like to think we are, the truth is we’re all heavily influenced by what our peers are doing. According to the bandwagon effect, we’re all more likely to do something, buy something, or use something if others are doing it. We all desire to be part of a larger group, which leads us to follow others to the latest trends and fads. People become more willing to try new products or services when they find that others are trying those products and are happy with the results. For marketing, this can be valuable because it means your products and services can grow organically. Learning how to capitalize on this effect will give you the tools you need to make your products seem appealing to the crowd, which will enhance the bandwagon effect and your potential for word-of-mouth advertising.
How to use the bandwagon effect to your advantage The bandwagon effect is all about convincing people that using your products and services will make them part of an established group of satisfied customers. There are several ways you can leverage this type of advertising.
- Use customer reviews prominently on your website to show your page visitors that others have been pleased with your products.
- Use images of satisfied customers on your website.
- Encourage followers on social media to post pictures and stories of themselves using your products and services and the successes they have had.
You can also use the bandwagon effect to create feelings of belonging among your users. Start by creating spaces for your customers to speak to each other and compare their use of your products and services. Customers can discuss how to grow their own businesses while taking advantage of what your company has to offer. This will encourage people to feel as though they’re part of a special group, encouraging more feelings of loyalty. Facebook groups, user forums, and even just the comment threads on your company blog are good places to begin these conversations. Helping your customers feel as though using your products and services introduces them to a special group can improve brand loyalty and encourage people to continue to use your products. Just like children designing their holiday wish lists, customers enjoy comparing notes with their friends and feeling as though they belong to a particular group. Use the above tips to encourage these types of emotions in your customers, and you should see growth in your brand.